Monday - Saturday 9:00 AM - 5:00 PM
Last updated: March 9, 2026
Puppy Day ("we," "us," or "our") operates the website thepuppyday.com and provides dog grooming services in La Mirada, CA. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our online booking system, or utilize our grooming services. By using our website or services, you consent to the practices described in this policy.
We collect information that you provide directly to us and information collected automatically when you use our website.
When you create an account, book an appointment, or contact us, we may collect your name, email address, phone number, mailing address, pet information (name, breed, size, age, health notes, and photos), appointment history and preferences, payment information (processed securely through our third-party payment provider), and any communications you send to us.
When you visit our website, we may automatically collect certain information including your IP address, browser type and version, operating system, referring URLs, pages visited on our site, date and time of visits, and device identifiers. We use cookies and similar tracking technologies to enhance your browsing experience. Please see our cookie information section below for more details.
We use your personal information to provide and manage our dog grooming services, process and confirm appointment bookings, create and manage your customer account, send appointment reminders and confirmations via email or SMS, send grooming report cards after appointments, process payments for services rendered, communicate with you about our services including promotions and updates, manage our loyalty program and membership benefits, improve our website and customer experience, respond to your inquiries and support requests, and comply with legal obligations.
We do not sell your personal information to third parties. We may share your information with the following types of service providers who assist us in operating our business:
Database and Authentication: We use Supabase for secure data storage and account authentication. Email Communications: We use Resend to send appointment confirmations, reminders, and report cards. SMS Notifications: We use Twilio to send text message reminders and notifications. Calendar Integration: We use Google Calendar to manage scheduling. Payment Processing: Payment transactions are processed securely through Stripe. We do not store your full credit card information on our servers.
We may also disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Our website uses cookies and similar technologies to provide core website functionality such as user authentication and session management, remember your preferences and settings, analyze website traffic and usage patterns, and improve our services. You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality, particularly features that require you to be logged in.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS, secure authentication with hashed passwords, row-level security policies on our database, and regular security reviews of our systems. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA).
Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, and our business purpose for collecting it.
Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
No Sale of Personal Information: We do not sell or share your personal information for cross-context behavioral advertising as defined under the CCPA.
To exercise any of these rights, please contact us using the information provided below. We will respond to verifiable consumer requests within 45 days.
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us.
Our website may contain links to third-party websites or services, such as our social media profiles on Instagram, Yelp, and Facebook. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have questions about this Privacy Policy, would like to exercise your California privacy rights, or have concerns about how we handle your personal information, please contact us:
Puppy Day
14936 Leffingwell Rd
La Mirada, CA 90638
Email: puppyday14936@gmail.com
Phone: (657) 252-2903